About the Role
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Why Kaseya?
Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a high-impact role.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!
Job Summary
We’re hiring a Senior Platform Backend Engineer to build and operate the services connecting workflow execution, identity, event routing, secrets management, and audit infrastructure across the Kaseya Intelligence Platform. This is a hands-on backend role focused on Go or Rust, event-driven architecture, multi-tenant security, and production reliability. You’ll independently own complex services used by engineering teams and agentic AI workloads, from design and implementation through deployment and ongoing operation.
Roles & Responsibilities
- Build and operate backend platform services supporting API access, event routing, workflow execution, machine identity, and immutable audit records.
- Develop event-driven integrations that convert PSA webhooks, RMM alerts, and platform events into durable workflows using Kafka and Temporal.
- Implement a secrets-management and KMS abstraction supporting cloud key-management providers, bring-your-own-key models, envelope encryption, and customer-level cryptographic isolation.
- Build authentication and authorization services that enforce capability grants for individual customers, workflows, operations, and service-to-service requests.
- Own GitOps-based deployment pipelines for versioned workflow definitions across isolated customer environments.
- Develop onboarding automation for identity provisioning, compliance configuration, and customer-specific key-management setup.
- Build secure connector services for third-party APIs, including scoped access, platform-managed credentials, request validation, and audit logging.
- Own the reliability of production services through monitoring, distributed tracing, incident response, root-cause analysis, and long-term corrective improvements.
Required Qualifications
- 5+ years of backend software engineering experience, including experience building and operating production services using Go or Rust.
- Experience building event-driven systems using Kafka or similar technologies, including retries, idempotency, replay, and at-least-once delivery.
- Experience implementing authentication or authorization using OAuth 2.0, OIDC, token lifecycle management, machine identity, or fine-grained access controls.
- Experience implementing encryption or key-management solutions using cloud KMS platforms, envelope encryption, or key-hierarchy designs.
- Experience operating multi-tenant production services using structured logging, metrics, distributed tracing, and incident-response practices.
Preferred Qualifications
- Experience with Temporal or another durable workflow orchestration platform.
Requirements
Backend software engineering
5+ years of experience building and operating production services using Go or Rust.
Event-driven systems
Experience building event-driven systems using Kafka or similar technologies.
Authentication and authorization
Experience implementing authentication or authorization using OAuth 2.0, OIDC, or similar.
Encryption solutions
Experience implementing encryption or key-management solutions using cloud KMS platforms.
Multi-tenant services
Experience operating multi-tenant production services with structured logging and metrics.
Nice to Have
Experience with Temporal or another durable workflow orchestration platform.